Apiject
Privacy Policy
Last Updated: April 24, 2024
1.
ApiJect is responsible for personal data that you share with us or that we receive about you.
ApiJect Systems, Corp. (“ApiJect”) is responsible for processing Personal Data about you that is collected or otherwise processed as you use this website ApiJect.com (“Site”). This privacy policy applies to the Personal Data we collect and process when you interact with our Site or otherwise interact with us as described below. Trust is an important ApiJect value, and we aim to earn your trust not just by providing safe, effective medical devices but also by responsibly managing your Personal Data.
2.
Why we process your personal data
Like most companies, we process your Personal Data for legitimate, lawful reasons related to manufacturing quality medical devices. We describe the Personal Data we process and the reasons for doing so below.
ApiJect complies with all applicable U.S. state laws in the jurisdictions where it is subject to such laws, the California Consumer Privacy Act (“CCPA”), the European Union General Data Protection Regulation (“GDPR”), and all European Union and Member state laws to the extent required by the law. ApiJect also complies with local and regional privacy laws in other places where we do business.
Personal Data, sometimes called Personal Information, is information relating to an identified or identifiable person. The following table describes the Personal Data we collect, the reasons we collect it, and how we use and share it.
3.
What data we collect, why we collect it, and with whom we share it
Personal Data, sometimes called Personal Information, is information relating to an identified or identifiable person. The following table describes the Personal Data we collect, the reasons we collect it, and how we use and share it.
We may collect the following Personal Data for General Business Use where it is necessary:
- To honor an agreement or contract between you and ApiJect;
- To protect the security and integrity of our websites, mobile services, and our business;
- To comply with legal and/or regulatory requirements;
- To respond to reviews, requests, comments, or other feedback you provide us;
- To process an employment application;
- To respond to reports of adverse events, requests for medical information, and product quality complaints; and
- To prosecute or defend a legal claim or right.
| Categories of personal data we may collect | Sources of that personal data | Data elements we may collect | Purposes for collecting this data | Categories of third parties with which we may share this data |
|---|---|---|---|---|
| Contact information | Your authorized representative Healthcare providers and their staff Marketing and lead generation companies | Name Post office box and/or street address Telephone numbers Email addresses | To communicate with you in response to a request from you or your representative To send you messages about doing business with us To send you marketing materials or promotions (you may opt-out if you do not wish to receive these) For market research For other purposes related to engaging in a transaction with you | Our affiliated companies Our service providers Healthcare providers who use ApiJect products Researchers engaged in studies using ApiJect products and only if you consent Social media companies, but only if you have initiated the transaction or otherwise agreed To government agencies, if required by law |
| Unique identifiers | You Your healthcare providers and their staff Third parties, such as ad delivery and social media companies, which may place cookies containing advertising identification numbers on your device if your selections on our cookie banner allow us to do so. | ApiJect identification number, including customer number, account number, ApiJect loyalty number Device identifier Advertising ID Online user ID | To identify you or your device, including to associate you with different devices that you may use For record keeping and reporting To analyze your use of products, services, and websites, including ad delivery and personalization For market research purposes To send marketing and promotional communications | Our affiliated companies Our service providers To government agencies, if required by law |
| Relationship information | You or your representative Service providers and third parties that provide information that helps us understand our customers, including Customer Relationship Management (“CRM”) platform entities and public records providers Third parties that share Personal Data you make publicly available, such as public posts on social media sites We may also infer information about you based on your past interactions with us | Your personal characteristics and preferences, such as age range (within 5 years), gender identity, marital and family status, shopping preferences, languages spoken, household demographic data, information from social media profiles, and activities such as “likes” and emoticons, and preferences for being contacted | To better understand you and to understand our customers generally To design, develop, market, sell, and/or improve our products, services, and programs, including loyalty programs To send marketing and promotional communications To identify prospective customers For market research purposes For internal business purposes, such as control, training, and analytics | Our affiliated companies Our service providers Third parties with whom we have joint marketing, co-promotion, distribution, or similar arrangements To government agencies, if required by law |
| Transaction information | You or your representative Third parties that transact business with us such as distributors or resellers | Customer account information, shipping, and billing information, lot number, purchase history, and related records (e.g., returns, product service records, records of payments) Marketing and ad campaign data and history Customer service records | To fulfill our business relationship with you, including customer service and performance of agreements For record keeping and compliance, including dispute resolution To design, develop, market, sell, and/or improve our products, services For market research purposes To send marketing and promotional communications For our General Business Use | Our affiliated companies Our service providers Third parties who transact business on our behalf To government agencies, if required by law |
| Online or technical information | You and from your computer or devices | IP, MAC, and SSID addresses or persistent identifiers Device characteristics (such as browser information) Web Server Logs Browsing Data Viewing Data First- and third-party cookies, including ad IDs if your selection on our cookie banners allows for this Flash and Silverlight cookies if your selection on our cookie banners allows for this Web beacons, clear gifs, and pixel tags Preference management including opt-in and opt-out management | For system administration, technology management, including optimizing our websites and applications and data analytics For record keeping To design, develop, and/or improve our products, services, and programs, including loyalty programs To better understand our customers and prospective customers When you consent through our cookie banner, for online targeting and advertising purposes where advertisements are placed on other websites when you visit For market research purposes For our General Business Use | Our affiliated companies Our service providers To government agencies, if required by law |
| Health Information | You Healthcare professionals | The data we collect may include your name, email and/or postal address, phone number, and place of work (for healthcare professionals); Patient details, including name, hospital record numbers, age or date of birth, sex, weight, height, race, whether pregnant and/or breastfeeding, ethnicity and occupational data; and where strictly necessary and relevant for the purposes described in this Privacy Notice, patient health and lifestyle information, including but not limited to nature of adverse effects, examination results, personal or family medical history, diseases or associated events, risk factors, information about the use of medicines and therapy management, physical exercise, diet, and eating behavior, sexual life/contraception, and consumption of tobacco, alcohol, and drugs. | Monitoring the safety and quality of products and devices, which includes detecting, assessing, following up on, and preventing adverse events, and reporting adverse events to health authorities; Responding to medical information queries; Responding to quality complaints regarding our products, such as any fault of quality and/or effectiveness, stability, reliability, safety, performance, or usage; answering other questions or requests and improving our products and services; complying with our policies and local legal. | Healthcare professionals involved in an adverse event, request for information or complaint; and To government agencies, if required by law |
4.
How we use cookie data
This Site uses cookies to simplify and improve your experience of our webpages. Cookies are small text files that are stored on your computer or server that exchange settings-related information with ApiJect’s systems. A cookie normally contains the name of the domain from which the cookie data were sent, information about the cookie’s age, and an alphanumeric identifier.
Cookies are also used to collect information about how you navigate our Site and what specific areas and products interest you. This information in turn enables us to improve our websites and your online experiences.
The information stored in the cookies is neither used to identify you nor is it combined with other stored Personal Data about you. Instead, we use aggregate cookie data to analyze and improve our website’s relevance and user experience.
You can deactivate or restrict the transmission of cookies by selecting your preferences on our cookie banner, by clicking the “Cookie Preferences” link at the bottom of each webpage, or by changing your internet browser settings to disable the use of cookies. You may also use your browser to delete any cookies already stored. If you choose to deactivate or delete cookies for the ApiJect websites, you may not be able to make full use of all the Site’s functions.
5.
How we use Google Analytics
We use Google Analytics to understand how users interact with our Site and to improve how our business communicates its commercial message online. The provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies, which send anonymized or truncated Personal Data to a Google server in the U.S. The information about our Sites generated by a Google Analytics cookie helps us evaluate the use of the Site, compile reports on activity, and provide us with other services relating to website activity and internet usage.
You can find more information about Google’s data protection practices and terms of use by visiting Google’s websites here. You can prevent Google from collecting and processing cookie-generated data relating to your use of a website by downloading and installing the browser plug-in available here.
6.
How we use YouTube videos
Our Site sometimes displays YouTube videos. YouTube is a service offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You can prevent the transmission of your data to Google by not clicking on the YouTube videos integrated into the Site.
7.
How We Use Facebook Pixel
Our Site uses remarketing pixels from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. When you visit our Site, Facebook may use a storage technology called a pixel to collect information about your visit from our Site and elsewhere on the Internet. Facebook then uses that information to provide measurement services and target ads to you and others like you. You can learn how to opt-out of Facebook Pixel on our Site and on other websites by visiting Facebook’s website here.
8.
Data we collect on social media
Our websites include social media features, such as the Facebook share button. These features may collect your IP address and which page you are visiting on our site and may set a cookie to enable the feature to function properly. For more information on how these social media websites or other third parties are using your Personal Data, you can read the privacy policy of that organization.
9.
Sharing your personal data
ApiJect does not trade, rent, or share your personal information with third-party organizations other than those with which we partner to provide ApiJect products and services as described in the table above. ApiJect may share Personal Data with authorized service providers that perform services for us to help us manage our business and provide goods and services to our customers. For example, we may use service providers to host, maintain, and operate the websites, manage social media profiles, send communications, conduct research, manage, and analyze data, and perform other services for us. If we share your personal information with third-party service providers, we do not authorize them to use or disclose it for any purpose other than the intended purpose.
10.
Data retention and storage
ApiJect retains your information for business purposes, for as long as your account is active, or for as long as is reasonably necessary to provide you with our products and services. ApiJect will also keep your information as reasonably necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
11.
Collection of information from children
ApiJect recognizes the importance of protecting the privacy and safety of children. We direct our website and services towards adults in the general public and are towards children. We do not knowingly collect information about children under the age of 13. A parent or guardian of a child may contact us at [email protected] and ask for our Privacy Office, which will help you with any request to information about your child.
12.
International transfer of personal information
In addition, ApiJect may share customer information within our family of companies for a variety of purposes, for example, to provide you with the latest information about our products and services and offer you our latest promotions. This may involve the transfer of Personal Data to other locations outside your home country to other ApiJect companies in different locations around the world. ApiJect complies with all international data transfer laws.
13.
Changes to the data privacy policy
ApiJect may review and update this Privacy Policy periodically without any prior notice. ApiJect will post a notice to its website to inform you of any changes to our privacy policy and say when it was most recently updated.
14.
Rights of data subjects
Where applicable, you may have the right to:
- Request to access or obtain a copy of your Personal Data
- Request that we correct inaccurate Personal Data about you
- Object to the processing of your Personal Data for direct marketing
- Object to processing based on our legitimate interest for reasons relating to your situation. Please note that we may continue to process your Personal Data, even if you are opposed to the processing if we have compelling legitimate grounds for the processing that override your privacy interests. We will communicate any such decision to you promptly and explain our reason.
- Request, under certain circumstances, the deletion or the restriction of processing of your Personal Data, including sensitive Personal Data.
- Lodge a complaint with your local Data Protection Authority or regulator if you have concerns about our data practices
- We kindly ask you to send such requests in written form stating your name, address, and phone number, so that we can confirm your identity.
ApiJect Compliance Office
ApiJect Systems, Corp.
2 High Ridge Park
Stamford, CT 06905
If you object to ApiJect processing your Personal Data as described in this Privacy Policy may send your concern about the processing of your Personal Data to the ApiJect Privacy Officer at the address above. We kindly ask you to send such concerns (or objections) in written form stating your name, address, and phone number, so that we can confirm your identity.
If, to the extent applicable, you choose to exercise your rights under the CCPA or any other law providing similar rights, ApiJect will not deny you goods or services, charge you a different price for goods or services, provide a different level or quality of goods or services, or otherwise illegally discriminate against you, unless ApiJect is permitted to do so by law.
15.
California residents’ rights to restrict sharing or selling Personal Data
ApiJect uses third-party cookies and tracking technologies, such as Facebook Pixels, to identify and place advertisements targeted to users who visit ApiJect Sites. The CCPA defines the use of such cookies and tracking technologies as “selling” and “sharing” Personal Data.
California residents may opt-out of the selling or sharing of their Personal Data by emailing, [email protected], or clicking on the “Do Not Sell My Personal Information” link on our cookie manager.